Call
Tell us which mode failed — heat, cool, or both.
Dual-mode systems
A heat pump that only works in one season is a Newark shoulder-month classic. Reversing valves, defrost boards, and backup heat strips fail just as the weather changes.

What’s included
Process
Tell us which mode failed — heat, cool, or both.
Reversing, defrost, and backup heat.
Control issue versus mechanical failure.
Approved work only.
Why it matters
Heat pumps are a good fit for mixed-humid Delaware if they are set up correctly. A misconfigured thermostat makes a healthy unit look dead.
Newer infill in Bear and Christiana uses heat pumps more often than 1978 Newark ranches. Dual-fuel setups show up on renovated Pike Creek homes.

Heat pump air is often less hot than furnace air. No heat at all, or ice that never clears, is not normal.
Newark, Delaware
Call or request service with the ZIP and the symptom.